FAQ

1. East Coast, Custom Order: 16-20 weeks
2. West Coast, Custom Order: 20-24 weeks
3. East Coast, In Stock: 2 weeks
4. West Coast, In Stock: 4 weeks
5. East Coast, Non-Stock: 12-16 weeks
6. West Coast, Non-Stock: 16-20 weeks

For updates regarding your order, kindly reach out to your dedicated Project Manager, visit our website to chat with our live support team, or feel free to contact us anytime at info@aligulerusa.com

At our stores, you can pay with cash, credit card, or choose financing.

You can order directly from our website and reach out to our live support team for any questions, including inquiries about our Design Service.

Even if we don't have a store in your area, we offer nationwide delivery across the US. For further details, please get in touch with our Project Managers at any of our stores.

Ali Güler Furniture provides a 2-year frame warranty, covering structural issues such as frame breakages and joint failures under normal use.

In addition, we offer a 1-year fabric and paint warranty, which includes:

• Fabric Warranty: Protection against manufacturing defects, such as seam issues or fabric tearing under normal use.
• Paint Warranty: Coverage for peeling, cracking, or fading of paint under standard conditions.

For added protection, you can opt for the 5-year Montage protection plan, which covers accidental damages like spills, stains, scratches, and more. Montage also offers in-home repair services to keep your furniture in top condition. Contact us for more details.

Ali Guler Furniture backs all its products with a lifetime service guarantee

To reach us, feel free to contact your Sales Manager at our stores, visit our website to chat with our live support team, or send an email to info@aligulerusa.com We're here to assist you!

For international deliveries, we dispatch directly from our factory in Ankara, Turkey. To learn more about this process, please reach out to the Managers at our stores.

1- Act swiftly on stains. Once a spill occurs, clean it immediately. Delaying even for a few minutes can allow the stain to set, making removal more difficult.

2- Use only water-based cleaners for ALIGULER upholstery. These cleaners primarily consist of water and are safest for fabric surfaces.

3- Vacuum first. Prior to cleaning, use a handheld vacuum to remove crumbs and loose particles from your fabric sofa. This helps identify and target stubborn stains more effectively.

4- Blot with a soft towel. Pat wet areas gently with a dry towel to absorb excess moisture. Avoid scrubbing, and lightly brush off any remaining cleaning solution.

5- Allow air drying. Leave your fabric sofa to air dry overnight to ensure thorough drying of the upholstery.

We build with materials chosen for strength, stability, and long life:

• Solid European hardwood frames — our seating is built on beech and hornbeam, two of the most durable hardwoods used for fine furniture. Properly seasoned before joinery so frames stay strong and don't warp over decades.
• Stable, high-grade wood panels — for the large flat surfaces on case pieces (dressers, sideboards, beds), we use premium panels that hold their shape and resist warping. Never the cheap pressed-board found in flat-pack furniture.
• Responsibly sourced — our hardwoods come from managed forests, so quality and sustainability go together.

Our seat cushions are filled with high-quality, dense foam designed to feel soft at first touch and supportive under weight — so it holds its shape year after year instead of sagging.

You sit on it and notice two things: comfort right away, and even support that doesn't let you sink in too far. Years later, the cushion still looks and feels like new.

Since our products are custom-made, they are available in a range of sizes. Our team of project managers, who are experienced interior architects, tailor our products to fit your living space perfectly. They offer personalized solutions to ensure that our products complement your home beautifully.

Alongside our diverse size selections, we provide fabric options for all upholstered products right before you place your order. You have the freedom to select the fabric that best suits your taste from the fabric swatches available in our stores.