FAQ
Orders
Below are some of are common questions about orders
- East Coast, Custom Order: 16-20 weeks
- West Coast, Custom Order: 20-24 weeks
- East Coast, In Stock: 2 weeks
- West Coast, In Stock: 4 weeks
- East Coast, Non-Stock: 12-16 weeks
- West Coast, Non-Stock: 16-20 weeks
For updates regarding your order, kindly reach out to your dedicated Project Manager, visit our website to chat with our live support team, or feel free to contact us anytime at info@aligulerusa.com
At our stores, you can pay with cash, credit card, or choose financing.
You can order directly from our website and reach out to our live support team for any questions, including inquiries about our Design Service.
Delivery & Warranty
Below are some common questions about delivery & warranty
Even if we don't have a store in your area, we offer nationwide delivery across the US. For further details, please get in touch with our Project Managers at any of our stores.
Ali Guler Furniture offers comprehensive protection for your furniture through a 5-year protection plan in collaboration with Montage. This plan covers structural and mechanical failures such as frame breakages or spring and mechanism malfunctions, as well as accidental damages like spills, stains, and scratches. After placing your order, don't forget to contact us to add this protection plan to your order. Montage will send expert technicians to your home to provide quick and effective solutions should any damage occur. This service ensures that your furniture remains in pristine condition for years, maintaining the comfort and aesthetic of your home. For more information about the Montage protection plan, please visit here. With Montage's reliable and comprehensive service, you can enjoy peace of mind regarding any issues that might arise.
Ali Guler Furniture backs all its products with a lifetime service guarantee
To reach us, feel free to contact your Sales Manager at our stores, visit our website to chat with our live support team, or send an email to info@aligulerusa.com We're here to assist you!
For international deliveries, we dispatch directly from our factory in Ankara, Turkey. To learn more about this process, please reach out to the Managers at our stores.
Products
Below are some common questions about our products
1- Act swiftly on stains. Once a spill occurs, clean it immediately. Delaying even for a few minutes can allow the stain to set, making removal more difficult.
2- Use only water-based cleaners for ALIGULER upholstery. These cleaners primarily consist of water and are safest for fabric surfaces.
3- Vacuum first. Prior to cleaning, use a handheld vacuum to remove crumbs and loose particles from your fabric sofa. This helps identify and target stubborn stains more effectively.
4- Blot with a soft towel. Pat wet areas gently with a dry towel to absorb excess moisture. Avoid scrubbing, and lightly brush off any remaining cleaning solution.
5- Allow air drying. Leave your fabric sofa to air dry overnight to ensure thorough drying of the upholstery.
Beech and Hornbeam Woods:
- Durability: Beech and hornbeam woods are renowned for their exceptional strength and resilience. Studies indicate that beech wood, in particular, boasts approximately 20% higher impact resistance compared to other woods. Additionally, hornbeam's higher density contributes to its remarkable durability.
- Aesthetics: The fine grain and natural hues of beech and hornbeam woods lend furniture a timeless and appealing look.
- Ecological Sustainability: Beech and hornbeam woods are cultivated with environmental preservation in mind, making them an eco-friendly choice for conscientious consumers.
Medium Density Fiberboard (MDF):
- Consistent Quality: MDF ensures consistent quality throughout the furniture manufacturing process, resulting in sturdy and reliable products.
- Ease of Processing: MDF's malleability and ease of manipulation facilitate the creation of intricate designs and details with precision.
- Durability: MDF is renowned for its high durability and resilience, surpassing that of engineered wood. Its dense composition ensures robustness and longevity.
- Comparison with Engineered Wood: Engineered wood, while versatile, may not offer the same level of durability as MDF due to its lower density.
- Commitment to Quality: We prioritize quality and customer satisfaction in our furniture production processes. As part of this commitment, we exclusively use materials like MDF, ensuring our products meet the highest standards of durability and longevity.
HR-foam offers unique comfort features and enhanced flexibility. Unlike standard foam, HR-foam has a heterogeneous structure, with cells of varying sizes that respond differently to pressure. When the pressure is low, only the smaller cells engage, providing a soft foam-like feel. As pressure increases, larger cells with greater resistance come into play. This results in an exceptional comfort sensation and ensures proper anatomical support for the body.
When sitting on a HR-foam seat, there's no sensation of excessive firmness or sinking. As pressure increases, HR-foam confidently bears the body's weight and distributes it evenly, ensuring a comfortable and supportive experience.
Since our products are custom-made, they are available in a range of sizes. Our team of project managers, who are experienced interior architects, tailor our products to fit your living space perfectly. They offer personalized solutions to ensure that our products complement your home beautifully.
Alongside our diverse size selections, we provide fabric options for all upholstered products right before you place your order. You have the freedom to select the fabric that best suits your taste from the fabric swatches available in our stores.